Order Inquiry

Where's My Order?
You may conveniently track your orders by clicking on the appropriate shipping company and entering the tracking number that you received in your shipment–confirmation email.

Cancel or Modify an Order
If you would like to cancel or change an order that you've just placed, please contact Guest Services by calling 1.800.607.9788 as soon as possible or emailing guest.services@buckle.com. We'll do everything we can to accommodate your request, however; items that have already shipped cannot be cancelled and must be returned.

Missing/Damaged Merchandise
We apologize for any problems that may have occurred with your order. Please contact Guest Services by calling 800.607.9788 or emailing guest.services@buckle.com. We will try to assist you as quickly as possible.

Contact Us

Guest Services:

Phone: 800.607.9788
Mon-Fri 8am - 10pm CT
Sat 8am - 10pm CT
Sun 12pm - 6pm CT

Email: guest.services@buckle.com
Fax: 308.236.4493

Buckle Credit Card Questions:

Comenity Bank
Phone: 888.427.7786
TDD/TYY: 800.695.1788

Corporate Office:

The Buckle, Inc.
2407 W. 24th Street
Kearney, NE 68845
Phone: 800.626.1255